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Job description

**Operations Manager**
**A global logistics leader building its India operations centre**
**Location:**
Bengaluru, Mumbai, Delhi NCR, Hyderabad, Pune, Chennai, Kolkata, Ahmedabad — or Remote (India)
**About the Company**
A global logistics leader is standing up its India operations centre and has partnered with Flexiple to hire its founding operations team. You will keep a high\-volume network moving and build the systems it scales on. Flexiple is a managed marketplace that helps global companies build high\-performing teams and GCCs in India.
**Role Overview**
As an Operations Manager, you will own the day\-to\-day workflows that keep operations running on time and to standard, turning manual handoffs into repeatable, measurable processes.
**Key Responsibilities**
**Process \& Delivery**
* Own and improve core operating processes and SOPs across the centre
* Coordinate across teams to keep deliverables and SLAs on track
* Manage daily throughput, exceptions, and escalations with accuracy
**Reporting \& Improvement**
* Build dashboards that track the metrics leadership cares about
* Identify bottlenecks and drive practical, measurable improvements
* Support quality checks, documentation, and continuous improvement
**Ideal Candidate Profile**
* 3 to 7 years in operations, business operations, or process roles
* A process\-first mindset with strong attention to detail
* Comfort with Excel or Google Sheets and operational reporting
* Clear written and spoken English and a reliable remote\-work setup
**Preferred Qualifications**
* Exposure to logistics, supply\-chain, or high\-volume operations
* Familiarity with process\-improvement methods (Lean or Six Sigma)
* Experience standing up processes in a new team or centre
**What We Offer**
* A founding role at a global logistics leader's India centre
* Remote\-friendly, pan\-India hiring with long\-term placement
* Direct exposure to leadership and a high\-ownership mandate
* One application considered for this and future matched roles
**Hiring Process**
HR Screening → Assignment → Leadership Round 1 → Leadership Round 2 → Culture Fit